Lab Guidance

Note: It may take more than 90 minutes to complete this lab. You should expect to only finish 2-3 of the modules during your time.  The modules are independent of each other so you can start at the beginning of any module and proceed from there. You can use the Table of Contents to access any module of your choosing.

The Table of Contents can be accessed in the upper right-hand corner of the Lab Manual.

Interested in exploring Workspace ONE UEM but don't know where to start? Learn the core concepts of Unified Endpoint Management (UEM) while enrolling an iOS, macOS, Windows 10, or Android device and exploring the full Workspace ONE UEM solution including our productivity apps, the Workspace ONE Intelligence platform, and the Unified Access Gateway for securely allowing access to internal resources.

Lab Module List:

  • Module 1 - Introduction to Windows 10 Management (30 minutes) (Beginner) Learn how to enroll a Windows 10 device into Workspace ONE UEM and how to configure and deploy restriction profiles and applications to your enrolled device.
  • Module 2 - Introduction to Apple iOS Management (30 minutes) (Beginner) This lab module will focus on introducing the concepts of Unified Endpoint Management (UEM) with Workspace ONE. This lab will walk you through how to enroll an iOS device and deploy device profiles to configure your iOS devices to leverage UEM functionality. 
  • Module 3 - Introduction to Apple macOS Management (45 minutes) (Beginner) Explore key Workspace ONE UEM administration features and concepts available for the macOS platform. This module gives you a better understanding of how macOS devices are enrolled, what management options are available, and how these options can improve and impact the user experience by configuring macOS and publishing applications. 
  • Module 4 - Introduction to Android Management (30 minutes) (Beginner) Learn the fundamentals of Android Enterprise, including how to enroll an Android device into Workspace ONE UEM and manage enrolled devices by configuring restrictions and pushing apps. Learn how Android Enterprise and Workspace ONE UEM secure your Android devices by using modern device management APIs. 
  • Module 5 - Introduction to Workspace ONE Intelligent Hub and Hub Services (60 minutes) (Beginner) Learn the fundamental capabilities of the Workspace ONE Intelligent Hub app and how it simplifies enrollment for Workspace ONE UEM. Explore and configure Hub Services and Workspace ONE Access to expand the Intelligent Hub app feature set to provide a unified app catalog, Single Sign-On (SSO) capabilities, people search, and more. 
  • Module 6 - Workspace ONE Intelligence - Introduction to Dashboards, Automation, and Reports (45 minutes) (Beginner) Explore the Workspace ONE Intelligence Console to view how Dashboards and Reports can provide deeper insights and customized inspection for your deployments at a glance. Configure Automation tasks and discover how to reduce your manual administrative workload, increase security and automate remediation. 
  • Module 7 - Introduction to Unified Access Gateway (45 minutes) (Beginner) The Unified Access Gateway can empower your digital workforce by allowing authorized users and devices to access internal resources from anywhere securely, leveraging out of the box services that provide access to internal Virtual Desktop and Apps, file repositories, Email (EAS), web applications by using Per-App VPN and Reverse Proxy capabilities. Learn how to deploy Unified Access Gateway using vSphere Web Client, configure access to internal websites through Web Reverse Proxy, the different aspects of network and certificate configuration when deploying the Unified Access Gateway, and the supported use cases. 

Lab Principals: 

  • Roger Deane, Director, Workspace ONE Technical Marketing, USA

Lab Captains:

  • Andreano Lanusse, EUC Staff Architect, USA
  • Justin Sheets, Sr. Technical Marketing Architect, USA

Subject Matter Experts:

  • Josue Negron, EUC Staff Architect, USA
  • Darren Weatherly, Sr. Technical Marketing Architect, Australia
  • Karim Chelouati, Sr. Technical Marketing Manager, USA
  • Robert Terakedis II, Sr. Technical Marketing Architect, USA

This lab manual can be downloaded from the Hands-on Labs Document site found here:

This lab may be available in other languages.  To set your language preference and have a localized manual deployed with your lab, you may utilize this document to help guide you through the process:

Location of the Main Console

  1. The area in the RED box contains the Main Console.  The Lab Manual is on the tab to the Right of the Main Console.
  2. A particular lab may have additional consoles found on separate tabs in the upper left. You will be directed to open another specific console if needed.
  3. Your lab starts with 90 minutes on the timer.  The lab can not be saved.  All your work must be done during the lab session.  But you can click the EXTEND to increase your time.  If you are at a VMware event, you can extend your lab time twice, for up to 30 minutes.  Each click gives you an additional 15 minutes.  Outside of VMware events, you can extend your lab time up to 9 hours and 30 minutes. Each click gives you an additional hour.

Alternate Methods of Keyboard Data Entry

During this module, you will input text into the Main Console. Besides directly typing it in, there are two very helpful methods of entering data which make it easier to enter complex data.

Click and Drag Lab Manual Content Into Console Active Window


You can also click and drag text and Command Line Interface (CLI) commands directly from the Lab Manual into the active window in the Main Console.  

Accessing the Online International Keyboard

You can also use the Online International Keyboard found in the Main Console.

  1. Click on the Keyboard Icon found on the Windows Quick Launch Task Bar.

Click once in active console window

In this example, you will use the Online Keyboard to enter the "@" sign used in email addresses. The "@" sign is Shift-2 on US keyboard layouts.

  1. Click once in the active console window.
  2. Click on the Shift key.

Click on the @ key

  1. Click on the "@ key".

Notice the @ sign entered in the active console window.

Activation Prompt or Watermark

When you first start your lab, you may notice a watermark on the desktop indicating that Windows is not activated.  

One of the major benefits of virtualization is that virtual machines can be moved and run on any platform.  The Hands-on Labs utilizes this benefit and we are able to run the labs out of multiple datacenters.  However, these datacenters may not have identical processors, which triggers a Microsoft activation check through the Internet.

Rest assured, VMware and the Hands-on Labs are in full compliance with Microsoft licensing requirements.  The lab that you are using is a self-contained pod and does not have full access to the Internet, which is required for Windows to verify the activation.  Without full access to the Internet, this automated process fails and you see this watermark.

This cosmetic issue has no effect on your lab.  

Look at the lower right portion of the screen

Please check to see that your lab is finished all the startup routines and is ready for you to start. If you see anything other than "Ready", please wait a few minutes.  If after 5 minutes your lab has not changed to "Ready", please ask for assistance.


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