Managing macOS Custom Attributes

Custom attributes enable administrators to extract particular values from a managed device and return it to the Workspace ONE UEM Console.  This can be particularly useful for device configuration auditing and Product sequencing.

Custom attributes are key-value pairs.  These key value pairs are generated by scripting/commands which execute on the device and whose values are returned to the console through the Workspace ONE Intelligent Hub.  The scripts/commands are delivered to the device using a custom attributes payload in a profile.  The profile also allows scheduling of the script/command to re-occur on a schedule or based on an event.  Additionally, custom attribute payloads execute in the root context on the device, which allows you to gather information about the device without requiring the enrolled user to have Administrative permissions.

For more Custom Attributes, refer to the samples repository on GitHub for numerous community-provided Custom Attribute scripts:   https://github.com/vmware-samples/AirWatch-samples/tree/master/macOS-Samples/CustomAttributes

1. Create Custom Attribute Profile

Add a macOS Device Profile

Return to the workstation where you are taking the Hands-on Lab. In the Workspace ONE UEM console:

  1. Click Devices
  2. Expand Profiles & Resources
  3. Click Profiles
  4. Click Add
  5. Click Add Profile

2. Select Profile Platform

Select Profile Platform

Click macOS.

3. Select the Profile Context

Select the Profile Context

Click Device Profile.

4. Configure General Profile Settings

Configure General Profile Settings
  1. Select General if it is not already selected.
  2. Enter macOS Device Custom Attributes in the Name text box.
  3. Ensure the Assignment Type is set to Auto.
  4. Click in the Smart Groups field. This will pop-up the list of created Smart Groups. Enter All Devices and select the All Devices ([email protected]) Smart Group.

Note: You DO NOT need to click Save or Save & Publish at this point. This interface allows you to move around to different payload configuration screens before saving.

5. Configure Custom Attributes Payload

Configure Custom Attributes Payload
  1. Enter Custom in the Profile search bar.
  2. Select Custom Attributes.
  3. Click Configure.

6. Enter Local Host Name Custom Attribute Command

Enter Local Host Name Custom Attribute Command
  1. Enter LocalHostName as the Attribute Name
  2. Enter the following command: /usr/sbin/scutil --get LocalHostName Be sure to use the correct slash, two hyphens, and proper capitalization.
    NOTE: Remember that you can select text in the manual and drag-and-drop the text into the workstation console to copy and paste!
  3. Select Schedule for the Execution Interval.
  4. Select 1 Hour as the reporting interval.
  5. Click Save & Publish.

7. Publish the Device Profile

Click the Publish button.

After Workspace ONE UEM delivers a custom attributes profile/payload to a device, the Intelligent Hub will report the initial value of the Custom Attribute back to Workspace ONE UEM and begin the Schedule or Event monitoring. Custom attribute values that have been reported back to the console can be viewed in the device details.

8. Access the Enrolled macOS Device

Access Device List View
  1. Select Devices.
  2. Select List View.
  3. Click the macOS device you have enrolled.

9. Access Custom Attributes

Access Custom Attributes
  1. Select More.
  2. Select Custom Attributes.

10. Review Custom Attributes

Review Custom Attributes
  1. Notice that the Source of the attributes is Device Sourced—this means the data was gathered from the device and sent to Workspace ONE UEM.
  2. Note the list of Attributes.  
  3. Note the value of each Attribute. These values were generated by the output of your command/script in the Custom Attributes payload.

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