Lab Guidance (Maintenance)

Note: It may take more than 90 minutes to complete this lab. You should expect to only finish 2-3 of the modules during your time.  The modules are independent of each other so you can start at the beginning of any module and proceed from there. You can use the Table of Contents to access any module of your choosing.

The Table of Contents can be accessed in the upper right-hand corner of the Lab Manual.

Learn how to integrate Workspace ONE UEM with your active directory to import users and certificate authorities to deploy certificates for secure access, or check out how to integrate Mobile Flows with Workspace ONE Boxer to enable your end-users to complete tasks quicker than ever before all from the Boxer app. Learn more advanced Unified Access Gateway concepts such as automating deployments with PowerShell or using the Management Appliance. Lastly, explore how GroundControl allows you to provision, automate and secure your iOS device deployments at any scale.

Lab Module List:

  • Module 2 - Managing iOS Devices with GroundControl (45 minutes) (Beginner) Learn how the Workspace ONE UEM and GroundControl partnership can enable you to provision, automate, and secure your iOS devices at any scale. GroundControl help automate your provisioning efforts, allowing you to instantly deliver personalized and secure devices that can update and self heal without IT involvement.
  • Module 3 - Introduction to Advanced Remote Management with Android (30 minutes) (Beginner) Explore the features of Workspace ONE Assist by going through a live Remote Management session to learn what features are available to both the end-user on the remote device and the remote administrator. Learn how Workspace ONE Assist allows support staff to better assist and troubleshoot remote devices in the field while allowing your end-users to retain their privacy.
  • Module 4 - Unified Access Gateway - Advanced Deployment with Powershell & High Availability (45 minutes) (Intermediate)The Unified Access Gateway plays a critical role in Workspace ONE by allowing external users and devices to access internal resources from anywhere securely. Learn how to automate the deployment of multiple Unified Access Gateway appliances by using PowerShell, and how to ensure continuous availability of the edge services configuring the out of the box High Availability component.

Lab Principals: 

  • Roger Deane, Director, Workspace ONE Technical Marketing, USA

Lab Captains:

  • Shardul Navare, Sr. Technical Marketing Architect, USA
  • Andreano Lanusse, EUC Staff Architect, USA
  • Justin Sheets, Sr. Technical Marketing Architect, USA

Subject Matter Experts:

  • Josue Negron, EUC Staff Architect, USA
  • Karim Chelouati, Sr. Technical Marketing Manager, USA
  • Robert Terakedis II, Sr. Technical Marketing Manager, USA
  • Chris Halstead, EUC Staff Architect, USA
  • Peter Bjork, Senior EUC Staff Architect, Sweden

This lab manual can be downloaded from the Hands-on Labs Document site found here:

This lab may be available in other languages.  To set your language preference and have a localized manual deployed with your lab, you may utilize this document to help guide you through the process:

Location of the Main Console

  1. The area in the RED box contains the Main Console.  The Lab Manual is on the tab to the Right of the Main Console.
  2. A particular lab may have additional consoles found on separate tabs in the upper left. You will be directed to open another specific console if needed.
  3. Your lab starts with 90 minutes on the timer.  The lab can not be saved.  All your work must be done during the lab session.  But you can click the EXTEND to increase your time.  If you are at a VMware event, you can extend your lab time twice, for up to 30 minutes.  Each click gives you an additional 15 minutes.  Outside of VMware events, you can extend your lab time up to 9 hours and 30 minutes. Each click gives you an additional hour.

Alternate Methods of Keyboard Data Entry

During this module, you will input text into the Main Console. Besides directly typing it in, there are two very helpful methods of entering data which make it easier to enter complex data.

Click and Drag Lab Manual Content Into Console Active Window


You can also click and drag text and Command Line Interface (CLI) commands directly from the Lab Manual into the active window in the Main Console.  

Accessing the Online International Keyboard

You can also use the Online International Keyboard found in the Main Console.

  1. Click on the Keyboard Icon found on the Windows Quick Launch Task Bar.

Click once in active console window

In this example, you will use the Online Keyboard to enter the "@" sign used in email addresses. The "@" sign is Shift-2 on US keyboard layouts.

  1. Click once in the active console window.
  2. Click on the Shift key.

Click on the @ key

  1. Click on the "@ key".

Notice the @ sign entered in the active console window.

Activation Prompt or Watermark

When you first start your lab, you may notice a watermark on the desktop indicating that Windows is not activated.  

One of the major benefits of virtualization is that virtual machines can be moved and run on any platform.  The Hands-on Labs utilizes this benefit and we are able to run the labs out of multiple datacenters.  However, these datacenters may not have identical processors, which triggers a Microsoft activation check through the Internet.

Rest assured, VMware and the Hands-on Labs are in full compliance with Microsoft licensing requirements.  The lab that you are using is a self-contained pod and does not have full access to the Internet, which is required for Windows to verify the activation.  Without full access to the Internet, this automated process fails and you see this watermark.

This cosmetic issue has no effect on your lab.  

Look at the lower right portion of the screen

Please check to see that your lab is finished all the startup routines and is ready for you to start. If you see anything other than "Ready", please wait a few minutes.  If after 5 minutes your lab has not changed to "Ready", please ask for assistance.


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