Exploring Workspace ONE Boxer

In this series of steps you will sync email to a sample account and get introduced to a few of the features in Workspace ONE Boxer that make it the top choice for enterprise productivity.

1. Sync your HOL email account

In this step you will sync the Boxer client with the HOL Exchange server and receive email.

1.1. Open Workspace ONE Boxer

Open VMware Boxer

Return to the Launchpad of your iOS device and select the Boxer icon.

1.2. Accept the Privacy Prompt

Tap I understand to accept the Privacy prompt.

1.3. Agree to the Data Sharing Prompt

Tap I agree to accept the Data Sharing Prompt

1.4. Enter your password

Enter your password

An email account has been created for your in the format seen above. This email account will remain active for the duration of the lab.

  1. Enter VMware1! in the password field.
  2. Select Get started to continue.

1.5. Create your Passcode

Create your Passcode

You will be asked to configure a PIN for Boxer.

  1. The Passcode requirements shown here will match what you configured for the Passcode settings in the Boxer configuration within AirWatch Console.
  2. Enter 1234 for your Passcode.
  3. Tap Next to continue.

NOTE - If you do not see this step, then you did not configure a passcode for Workspace ONE Boxer. Continue to the next step.

1.6. Confirm your Passcode

Confirm your Passcode

You will be prompted to confirm your passcode.

  1. Enter 1234 for the Passcode.
  2. Tap Next.

NOTE - If you do not see this step, then you did not configure a passcode for Workspace ONE Boxer.  Continue to the next step.

1.7. Accept Boxer permissions

Accept Boxer permissions

Tap Allow to accept Boxer's request for permissions for all pop-up messages on the iPad.

1.8. Accept Boxer permissions for Caller ID (If Configured)

Accept Boxer permissions for Caller ID (If Configured)

If you enabled Caller ID, you must grant Boxer permissions to your Contacts.

Click OK to accept Boxer's request for permissions for all pop-up messages on the iPad.

2. Create a new Custom Box to sync your Sent Items in the Background

In this step you will add a Custom Box to your boxer folders. This is really just a group of folders that can be set to sync in the background just like your Inbox.

NOTE - It may take around 1 -2 minutes for Boxer to sync and populate emails in your mailbox.

2.1. Edit your folder list

Edit your folder list

NOTE - It may take around 1 -2 minutes for Boxer to sync and populate emails in your mailbox.

  1. Open the folder list by selecting the 3 bars in the upper left of the screen.
  2. Select Edit.

2.2. Add a custom box

Add a custom box

Select Add custom box.

2.3. Customize the box

Customize the box
  1. Select Sent Items
  2. Verify the name has been entered.
  3. Verify Background Sync is enabled.
  4. Select the < arrow.

2.4. Sort your folders

Sort your folders
  1. Verify the custom box has been added.
  2. Optional: Reorder the folders as you'd like by long pressing on the hamburger icon in front of the folder.
  3. Tap Done when you are ready to move on.
  4. Click on the hamburger menu key to go back to Inbox.

Earlier we set Boxer to open all links into Workspace ONE Web which has been delivered to your device. We will now demo this functionality.

Open an email and select a link
  1. Find and tap the email with subject Link support
  2. Tap the first link http://www.vmware.com

3.2. Accept Browser Notification Permissions

Accept Browser permissions

Tap Allow when prompted to allow Browser Notifications.

3.3. Verify website opened in Workspace ONE Web

Verify website opened in AirWatch Browser

View the website and then tap < Boxer in the upper left of the iPad screen.

NOTE - The Home Page for the website may be different than what you are seeing in the screenshot.

4. Explore Settings and Advanced Options

This is a dive into the some of the available settings options for the Boxer email client. Feel free to explore on our own as well!

4.1. Edit your Swipe actions

Edit your Swipe actions
  1. Tap Settings from toolbar at the bottom.
  2. Tap Swipe actions

4.2. Edit your Swipe actions

Edit your Swipe actions
  1. Explore options for swipe actions. NOTE - This options may be different than the screenshot. Feel free to customize them as per your preference.
  2. Tap Back to return to the Settings menu.

You can return to your mailbox and test out the swipe actions now if you'd like. Continue to the next step when ready.

5. Respond to an email with a Quick Response

Boxer has a unique feature that allows you to quickly respond to an email with either a Quick Response or your availability by interactively selecting available times directly on your calendar. We'll see how these features work in the next steps.

5.1. Return to your Inbox

  1. Select Mail from the toolbar at the bottom.
  2. Select the email with subject Availability Request.
  3. Select Reply

5.2. Add a quick response

Add a quick response

Select the Quick response icon.

5.3. Select a Quick response

Select a Quick response

Choose from any of the quick responses. In the settings menu, you can add your own custom quick responses that will then show here!

5.4. Open the interactive availability menu

Open the interactive availability menu

Select the Calendar icon.

5.5. Select Send Availability

Select Send Availability

Select Send Availability

5.6. Select availability

Select availability
  1. Select Friday to let the administrator know when you have some free time. NOTE - The dates available in the calendar may be different for you.
  2. Select some available time slots, note here that I have selected two separate blocks of time.
  3. Select the checkmark.

5.7. Send response

Send response
  1. Note your quick response and your availability that has been summarized.
  2. Send the response.

5.8. Verify Sent Items Custom Box is syncing in the background

Verify Sent Items Custom Box is syncing in the background
  1. Tap the 3 Bars to access the folder list again.
  2. Note that the Sent Items folder has 1 item in it now and is syncing on the background.
  3. Close the folder list by selecting the 3 Bars again.
  4. Click Inbox

6. Open a file into Content Locker

When we configured the settings for Workspace ONE Boxer in the Workspace ONE UEM Console we set attachments to open into white listed applications like VMware Content Locker. In this section we will show how to use this feature.

6.1. Return to your inbox

  1. Select the Mail icon.
  2. Select the email with subject PDF and Image files (or any email with an attachment).
  3. Select the SamplePDF.pdf file (or any supported file).

6.2. Open the File Options

  1. Tap the File Options button (triple dots).
  2. Tap Open in

6.3. Open the file into Content Locker

Open the file into Content Locker

Tap Copy to Content to open the file in Content Locker.

6.4. Accept the Privacy Prompt

Tap I understand to accept the Privacy prompt.

6.5. Agree to the Data Sharing Prompt

Tap I agree to accept the Data Sharing Prompt

6.6. Accept permissions requests for Content Locker

Accept permissions requests for Content Locker

Select OK for any pop up permission requests for Content Locker.

6.7. Dismiss intro to Content Locker

Dismiss intro to Content Locker

Select Dismiss.

6.8. Return to Boxer

Return to Boxer

You can now view or save the file to a store in Content Locker. When you are ready to return to Boxer tap the < Boxer button in the upper left corner of the screen.

7. Workspace ONE Boxer Conclusion

This concludes the Introduction to Workspace ONE Boxer. You may continue to explore Workspace ONE Boxer and move to the next step when you are ready.

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