Enroll an Android Device

1. Enrolling an Android Device with the Basic Account

In this chapter you will be enrolling an Android device to install the SDK Sample App and validate the functionality.

NOTE - The device screenshots may differ slightly based on the device model you are using for the lab.

1.1. Download/Install AirWatch MDM Agent Application from App Store

Download/Install AirWatch MDM Agent Application from App Store

At this point, if the device you are using does NOT have the AirWatch MDM Agent Application installed, then install the AirWatch MDM Agent Application from the Google Play store.

To Install the AirWatch MDM Agent application from the Google Play Store, open the Play Store application and download the free AirWatch MDM Agent application.

NOTE - You will need to "Accept" the necessary access policies.

1.2. Launching the AirWatch MDM Agent

Launching the AirWatch MDM Agent

Launch the AirWatch Agent app on the device.  If you have your using your own Android device and would like to test you will need to download the agent first.

1.3. Select AirWatch MDM Agent Authentication Method

Select AirWatch MDM Agent Authentication Method

Once the Agent has launched you can enroll the device.  To do so, you must first select the AirWatch authentication method.

Tap on Server Details.

1.4. Finding your Group ID

Finding your Group ID
  1. To find the Group ID, hover your mouse over the GroupID tab at the top of the screen.  This may be shown in the form of the original email address used to create the sandbox.
  2. The GroupID will be displayed under the Organization Group name.   The GroupID is required when enrolling your device.

NOTE - This screen shot shows an example of what a Group ID is, and not what your Group ID is actually.

1.5. Attach the AirWatch MDM Agent to the HOL Sandbox

Attach the AirWatch MDM Agent to the HOL Sandbox

After selecting the Server authentication method, you need to supply the information to authenticate.  To do so, follow the below steps.

  1. Enter "https://hol.awmdm.com" for Server.
  2. For Group ID, enter the Group ID for your Organization Group. This was noted previously in the "Enroll your Android Device" step.
  3. Tap the Continue button.

NOTE - If on an iPhone, you may have to close the keyboard by clicking "Done" in order to click the "Continue" button.

1.6. Authenticate the AirWatch MDM Agent

Authenticate the AirWatch MDM Agent

On this screen, enter the credentials for the basic user we created in the earlier step.

  1. Type in the Basic User Account Username.  This should be 'testuser'.
  2. Type in the Basic User Account Password. This should be 'VMware1!'.
  3. Tap the Continue button.

1.7. Android Authentication Complete

Android Authentication Complete

You should now see a screen stating the Authentication is complete and the following steps will be used to ensure the device is compliant with defined policies and profiles.

Tap the Get Started button on the device screen.

1.8. Grant Permissions to AirWatch MDM Agent

Grant Permissions to AirWatch MDM Agent

At this point, the AirWatch MDM Agent is ready to install the profile.

When the next screen appears on your device, you will need to tap the Activate button.

Tap the Continue button in the AirWatch MDM Agent wizard on your device.

1.9. Activate Device Administrator on Android

Activate Device Administrator on Android

You should now see the "Activate device administrator" screen on your device. You will now be taken to the Profile installation Screen.

Tap the Activate button.

1.10. Install Enterprise Service

Install Enterprise Service

You are now taken back to the AirWatch MDM Agent wizard and notified you will be installing the Enterprise Service.

When the next screen appears on your device, you will need to tap the Activate button.

Tap the Continue button in the AirWatch MDM Agent wizard on your device.

1.11. Complete Action Using - IF NEEDED

Complete Action Using - IF NEEDED

If you see a "Complete Action Using" pop-up on your Android device, then a specific app package installer has not been selected as default.

  1. Check the Use by default for this action box.
  2. Select the Android Package Installer.

NOTE - If you do not get this notification, ignore this step and go to the next step.

1.12. AirWatch Service Installer

AirWatch Service Installer

You should now see the "AirWatch [device] Service Installer" screen on your device.

NOTE - In the example here, the device used is an LG Phone. Hence, the service is the "AirWatch LG Service".

Tap the Install button.

1.13. AirWatch Admin Service Installer

AirWatch Admin Service Installer

You should now see the "AirWatch [device] Admin Service Installer" screen on your device.

NOTE - In the example here, the device used is an LG Phone. Hence, the service is the "AirWatch LG Admin Service".

Tap the Activate button.

1.14. Configure Enterprise Resources

Configure Enterprise Resources

You should now see the device screen on "Part 3: Configure" stating the authentication and securing of the device was successful.

You now would normally need to configure the enterprise resources which have been assigned to your device via AirWatch.  These are settings commonly defined by your Information Technology department - which in this case is you!

Tap the Continue button in the AirWatch MDM Agent configuration wizard on your device.

1.15. Install Applications

Install Applications

At the "Install Applications" configuration screen, you (as the end user) would be given the option to install applications assigned to you by your Employer's Information Technology department.

Since our "Android No Camera" profile did not include additional applications, only the basic support applications have been pushed here for the type of device.

NOTE - Not all Android devices may need specific services or applications.

Tap the Continue button in the AirWatch MDM Agent configuration wizard on your device.

1.16. Exit AirWatch MDM Agent

Exit AirWatch MDM Agent

You have now completed the AirWatch MDM Agent configuration wizard.

Tap the Exit button in the AirWatch MDM Agent configuration wizard on your device.

NOTE - You will be taken to the AirWatch Agent app and shown connectivity and device info.