Device Enrollment with Android Enterprise (Work Profile)
In this section, we will be enrolling your device with Workspace ONE UEM and get it set up with Android Enterprise.
NOTE - The screenshots in this article will defer depending on the make and model of the Android device you are using.
1. Launching the AirWatch MDM Agent
Launch the AirWatch Agent app on the device.
If you have your using your own Android device and would like to test you will need to download the agent first. Navigate to https://www.awagent.com to download the latest version of the AirWatch Agent.
1.1. Select AirWatch MDM Agent Authentication Method
Once the Agent has launched you can enroll the device. To do so, you must first select the AirWatch authentication method.
Tap Server Details
1.2. Find your Group ID from Workspace ONE UEM Console
The first step is to make sure you know what your Organization Group ID is.
- To find the Group ID, hover your mouse over the Organization Group tab at the top of the screen. Look for the email address you used to log in to the lab portal.
- Your Group ID is displayed at the bottom of the Organization Group pop up.
NOTE - The Group ID is required when enrolling your device in the following steps.
1.3. Attach the AirWatch MDM Agent to the HOL Sandbox
After selecting the Server authentication method, you need to supply the information to authenticate. To do so, follow the below steps.
- Enter "hol.awmdm.com" for the Server field.
- Enter your Group ID for the Group ID field. This was noted previously in the Finding your Group ID step.
- Tap Continue.
1.4. Authenticate the AirWatch MDM Agent
- Enter "testuser" for the Username field.
- Enter "VMware1!" for the Password field.
- Tap Continue.
1.5. Accept the Terms and Conditions
1.6. Set Up Android Enterprise
NOTE - This may take some time, please be patient while the Setup process completes.
1.7. (Optional) Device Encryption
For lab purposes, you should not see this screen and should continue to the next step. If you do see this screen, read the notes below.
NOTE - Android Enterprise enabled devices must be encrypted. If you are using a VMware provisioned device, you should not see this message, as all devices have been encrypted prior to the lab.
IMPORTANT - If you are using a VMware provisioned or personal device that shows this message, you should request a test device from the lab staff. Encrypting your devices can take some time depending on the amount of data on your device.
1.8. Administrator Rights
NOTE - Enrollment time may vary depending on your network connectivity. Typically, it takes around 1 minute to complete. Please be patient while this process completes.
IMPORTANT - During the enrollment process, you will see several processing screens. Please note that you do not need to interact with the device further until you see the AirWatch Agent app confirming your enrollment (next page).
1.9. Wait for Device Connectivity (IF NEEDED)
If you see a Connectivity Issue notification, the device may be taking several minutes to establish a connection to Google Cloud Messaging. Please wait until you see the Connectivity Issue notification change to Connectivity Normal before continuing.
NOTE - If you do not see any Connectivity Issue notifications, please continue to the next step.
1.10. Confirm Device Enrollment
You have now completed the AirWatch MDM Agent configuration wizard. After the enrollment process completes, the AirWatch Agent will display the notification Congratulations! You have successfully enrolled your device.
You can now Exit the AirWatch Agent.
1.11. Badged Apps
On your Android device, you should now see the new Work applications. Android Enterprise apps are differentiated by an orange briefcase icon also referred to as Badged Apps.
In the Applications view, your Work apps and Personal apps are shown in a unified launcher. For example, your device will show both a personal icon for Google Chrome and a separate icon for Work Chrome denoted by the badge. The AirWatch Agent is badged and exists only within the Work Profile data space.
IMPORTANT - There is no control over personal apps nor will the Agent have access to personal information. There are a handful of system apps that come with the Work Profile by default such as Work Chrome, Google Play, Google settings, Contacts and Camera.
1.12. Work Container
On some devices, you may also notice the Work container on your device depending on the OS version. This Work container can be utilized for quick access to your Work (Badged) Apps.