AirWatch Cloud Connector Setup

This chapter will walk through the setup of the AirWatch Cloud Connector and connection to Active Directory for use as a single point of authentication.

1. Access the AirWatch Console from the ACC Server

You will now install the AirWatch Cloud Connector onto the ACC Server in the lab. The AirWatch Cloud Connector allows users and administrators to authenticate to AirWatch using their Active Directory accounts. The ACC will also allow us to connect to your internal Certificate Authority and retrieve certificates to issue to your mobile devices for use with authentication. Certificate authentication allows your users to authenticate to services without the need to remember user names and passwords.

1.1. Connect to the ACC Server

Connect to the ACC Server

On the Lab desktop, double click on the ACC Server remote desktop icon.

NOTE - If you are prompted for a password for the “corp\administrator” user, enter the password “VMware1!” and click the OK button.

1.2. Launch Internet Explorer

Launch Internet Explorer

Now that you are remotely connected, open Internet Explorer on the ACC Server from the toolbar.

1.3. Authenticate to the AirWatch Administration Console from the ACC Server

Authenticate to the AirWatch Administration Console from the ACC Server
  1. Navigate to "https://hol.awmdm.com" which will display the login page shown above.
  2. Enter your Username. This is your email address that is associated with your VMware Learning Platform (VLP) account.
  3. Enter "VMware1!" for the Password field.
  4. Click Login.

NOTE - If you see a Captcha, please be aware that it is case sensitive!

NOTE - Due to lab restrictions, you may need to wait here for a minute or so while the Hands On Lab contacts the AirWatch Hands On Labs server.

1.4. Accept the End User License Agreement

NOTE - The following steps of logging into the Administration Console will only need to be done during the initial login to the console.

You will be presented with the AirWatch Terms of Use. Click the Accept button.

1.5. Address the Initial Security Settings

Address the Initial Security Settings

After accepting the Terms of Use, you will be presented with a Security Settings pop-up. The Password Recovery Question is in case you forget your admin password and the Security PIN is to protect certain administrative functionality in the console.  

  1. You may need to scroll down to see the Password Recovery Questions and Security PIN sections.
  2. Select a question from the Password Recovery Question drop-down (default selected question is ok here).
  3. Enter "VMware1!" in the Password Recovery Answer field.
  4. Enter "VMware1!" in the Confirm Password Recovery Answer field.
  5. Enter "1234" in the Security PIN field.
  6. Enter "1234" in the Confirm Security PIN field.
  7. Click the Save button when finished.

1.6. Close the Welcome Message

Close the Welcome Message

After completing the Security Settings, you will be presented with the AirWatch Console Welcome pop-up.

  1. Click on the Don't show this message again check box.
  2. Close the pop-up by clicking on the X in the upper-right corner.

2. Enabling and Downloading the AirWatch Cloud Connector

You will now enable and download the AirWatch Cloud Connector (ACC).

2.1. Accessing the Settings

Accessing the Settings

Once you are authenticated, you now need to navigate to the Settings window.

  1. Click on Groups & Settings in the left menu.
  2. Click on All Settings in the middle menu.

2.2. Overriding the Enterprise Integration Services

You will now be presented with the Settings pop-up screen.

Because you will be using AirWatch Cloud Connector (ACC), Enterprise Integration Services must be overridden at the Organization Group level and disabled.

  1. Click on System in the top of the left-hand menu to expand it.
  2. Click on Enterprise Integration under System in the left-hand menu to expand it.
  3. Click on Enterprise Integration Services to select it.
  4. Ensure Current Setting is set to Override.
  5. Click on the Save button.

NOTE - Do not click on the “Enable Enterprise Integration Service” check box.

2.3. Enabling and Saving ACC Settings

  1. Click on Cloud Connector under System/Enterprise Integration in the left-hand menu.
  2. You may need to scroll down to view all configuration options.
  3. Click to ensure the Override radio button setting is selected for Current Setting.
  4. Check the Enable Cloud Connector check box.
  5. You will now see the Enable Auto Update check box, which is auto selected.
  6. Click the Save button.

2.4. Confirm ACC Settings Saved

Confirm ACC Settings Saved

After clicking the Save button you should see a message stating the save was successful.  Click on the OK button.

2.5. Downloading Cloud Connector Installer

Downloading Cloud Connector Installer
  1. Scroll down until you see the Download Cloud Connector Installer link.
  2. Click on the Download Cloud Connector Installer link to download the installation program onto the ACC server.

2.6. Setting the ACC Certificate Password

Setting the ACC Certificate Password

In order to download the ACC Installer, you need to enter a password for the ACC Certificate.

  1. Type "VMware1!" in the Certificate Password box.
  2. Type "VMware1!" again in the Confirm Password box.
  3. Click the Download button.

NOTE - This password can be anything you want.  Please note you will need to enter it again during the installation of the application.

2.7. Running the Cloud Connector Installer

Running the Cloud Connector Installer

After clicking the Download button in the previous link, you will be prompted by Internet Explorer to either Run, Save, or Cancel.

  1. Click on the Save button.
  2. Click Run when Internet Explorer prompts you about running a program from an unknown publisher.

2.8. Installing the AirWatch Cloud Connector

Installing the AirWatch Cloud Connector

When the Welcome screen appears, click the Next button. The installer will verify pre-requisites and may take some time to load.

2.9. Accept the EULA and the location path for installation.

Accept the EULA and the location path for installation.
  1. Click the Accept radio button for the license agreement.
  2. Click the Next button.

2.10. Accept the Default Installation Path

Accept the Default Installation Path

Click the Next button.

2.11. Enter the ACC Certificate password

Enter the ACC Certificate password
  1. Enter the password "VMware1!" that was set when the installer was downloaded from the console.
  2. Click the Next button.

2.12. Proxy Information

Proxy Information

Click the Next button.

2.13. Start the ACC installation

Start the ACC installation

Click the Install button.

2.14. Complete the AirWatch Cloud Connector Installation

Complete the AirWatch Cloud Connector Installation

When the installation is complete, a dialog box will be displayed.

  1. Leave the Show the Windows Installer log box unchecked.
  2. Click the Finish button.

2.15. Testing AirWatch Cloud Connector

Testing AirWatch Cloud Connector

Verify that ACC was installed correctly by returning to the console and clicking on the Test Connection button.

You should see the message Cloud Connector is active to the right of the Test Connection button.

2.16. Wrap Up Cloud Connector Installation

Wrap Up Cloud Connector Installation

You may now exit the RDP session on the ACC Server.

  1. Click the Windows Start button.
  2. Click the Log off button.