AirWatch Cloud Connector Setup

This chapter will walk through the setup of the AirWatch Cloud Connector and connection to Active Directory for use as a single point of authentication.

1. Access the AirWatch Console from the ACC Server

You will now install the AirWatch Cloud Connector onto the ACC Server in the lab. The AirWatch Cloud Connector allows users and administrators to authenticate to AirWatch using their Active Directory accounts. The ACC will also allow us to connect to your internal Certificate Authority and retrieve certificates to issue to your mobile devices for use with authentication. Certificate authentication allows your users to authenticate to services without the need to remember user names and passwords.

1.1. Connect to the ACC Server

Connect to the ACC Server

On the Lab desktop, double click on the "ACC Server" remote desktop icon.

NOTE: If you are prompted for a password for the “corp\administrator” user, enter the password “VMware1!” and click the “OK” button.

1.2. Authenticate to the AirWatch Administration Console from the ACC Server

Authenticate to the AirWatch Administration Console from the ACC Server

Now that you are remotely connected, open Internet Explorer on the ACC Server. Navigate to https://hol.awmdm.com which will display the login page shown above. If you see a "Captcha", please be aware that it is case sensitive!

  1. Enter your Username. This is your email address that is associated with your VMware Learning Platform (VLP) account.
  2. Enter the Password for the user which is "VMware1!".
  3. Click the Login button.

NOTE: Due to lab restrictions, you may need to wait here for a minute or so while the Hands On Lab contacts the AirWatch Hands On Labs server.

2. Enabling and Downloading the AirWatch Cloud Connector

You will now enable and download the AirWatch Cloud Connector (ACC).

2.1. Accessing the Settings

Accessing the Settings

Once you are authenticated, you now need to navigate to the Settings window.

  1. Click on "Groups & Settings" in the left menu.
  2. Click on "All Settings" in the middle menu.

2.2. Overriding the Enterprise Integration Services

You will now be presented with the “Settings” pop-up screen.

Because you will be using AirWatch Cloud Connector (ACC), Enterprise Integration Services must be overridden at the Organization Group level and disabled.

  1. Click on "System" in the top of the left-hand menu to expand it.
  2. Click on "Enterprise Integration" under "System" in the left-hand menu to expand it.
  3. Click on “Enterprise Integration Services” to select it.
  4. Ensure "Current Setting" is set to “Override”.
  5. Click on the “Save” button.

NOTE: Do not click on the “Enable Enterprise Integration Service” check box.

2.3. Enabling and Saving ACC Settings

  1. Click on “Cloud Connector” under "System/Enterprise Integration" in the left-hand menu.
  2. Click to ensure the “Override” setting is selected for "Current Setting".
  3. Check the "Enable Cloud Connector" check box. You will now see the "Enable Auto Update" check box.
  4. Check the "Enable Auto Update" check box.
  5. Click the “Save” button.

2.4. Confirm ACC Settings Saved

Confirm ACC Settings Saved

After clicking the “Save” button you should see a message stating the save was successful.   Click on the “OK” button.

2.5. Downloading Cloud Connector Installer

Downloading Cloud Connector Installer

You can now click on the “Download Cloud Connector Installer” link to download the installation program onto the ACC server.

2.6. Setting the ACC Certificate Password

Setting the ACC Certificate Password

In order to download the ACC Installer, you need to enter a password for the ACC Certificate.

  1. Type a password in the "Certificate Password" box (i.e. "VMware1!").
  2. Type the password again in the "Confirm Password" box (i.e. "VMware1!").
  3. Click the "Download" button.

NOTE: This password can be anything you want.  Please note you will need to enter it again during the installation of the application.

2.7. Running the Cloud Connector Installer

Running the Cloud Connector Installer

After clicking the "Download" button in the previous link, you will be prompted by Internet Explorer to either “Save”, or “Cancel”.

  1. Click on the “Save” button.
  2. Navigate to the Downloads folder, and right click on the Cloud Connector Installer.
  3. Select "Run as Administrator".

2.8. Installing the AirWatch Cloud Connector

Installing the AirWatch Cloud Connector

When the “Welcome” screen appears select “Next”. The installer will verify pre-requisites and may take some time to load.

2.9. Accept the EULA and the location path for installation.

Accept the EULA and the location path for installation.
  1. Accept the license agreement.
  2. Click “Next”.
  3. Click "Next" again to accept the default installation path.

2.10. Enter the ACC Certificate password

Enter the ACC Certificate password
  1. Enter the password "VMware1!" that was set when the installer was downloaded from the console.
  2. Click "Next".
  3. We will not be using an Outbound Proxy so leave the checkbox unchecked and click "Next".

2.11. Start the ACC installation

Start the ACC installation

Click "Install".

2.12. Complete the AirWatch Cloud Connector Installation

Complete the AirWatch Cloud Connector Installation
  1. When the installation is complete a dialog box will be displayed. Leave the "Show the Windows Installer log" box unchecked and click the “Finish” button.

2.13. Testing AirWatch Cloud Connector

Testing AirWatch Cloud Connector

Verify that ACC was installed correctly by returning to the console and clicking on the “Test Connection” button.

You should see the message “Cloud Connector is active” to the right of the “Test Connection” button.

2.14. Wrap Up Cloud Connector Installation

Wrap Up Cloud Connector Installation

You may now exit the RDP session on the ACC Server by clicking the “Start” button then clicking on the “Log off” button.

0 Comments

Add your comment

E-Mail me when someone replies to this comment

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.